This is a full-time Sales Team Leader position based in Pakenham. As the Sales Team Leader, you will be responsible for leading and managing a team of talented sales professionals to drive revenue growth and exceed sales targets. You will play a crucial role in developing and implementing sales strategies, coaching and mentoring the team, and ensuring exceptional customer service. You must be willing to work from our portable office located within a pre-cast concrete manufacturing site following safety protocols.
What you’ll be doing
- Lead with admirability, fostering a positive and collaborative team culture, and encourage teamwork and knowledge sharing
- Guiding and motivating the sales team to achieve their targets.
- Monitor sales activities, team performance and provide coaching, feedback and support to sales team members to help them develop their skills and reach their full potential
- Develop and maintain a knowledge of product range and services with the ability to provide customers/potential clients answers to queries, quotations and orders to provide effective and efficient customer experience.
- Build strong internal and external stakeholder relationships and focus on delivering exceptional results to all parties
- Qualify and pass on sales leads and market information to the managing director and sales team.
- Look for ways to innovate and improve on day-to-day tasks undertaken by the sales team
- Updating and distributing procedures
- Innovate and collaborate with staff members in the broader team to enhance customer experiences and create best practice principles for the business.
- Utilise tools such as Sharepoint, Word and Excel for collaboration with other team members
- Update/ produce new procedures and train staff on how to utilise them
- Work with clients to enhance the company’s review profile
- Be available for occasional Team, Customer or Training Events as a company representative.
- Identify and capitalise on new sales opportunities, and assist the team in securing new business
- Ensure excellent customer service and maintain strong relationships with clients
What we’re looking for
- Extensive experience in a sales leadership or management role, preferably in the sales industry
- Proven track record of leading and motivating sales teams to achieve ambitious targets
- Excellent communication, interpersonal and coaching skills, with the ability to inspire and develop team members
- Strong analytical and problem-solving skills, with the ability to identify and capitalise on growth opportunities
- Thorough understanding of sales processes, customer relationship management, and market trends
- Adaptable and flexible, with the ability to thrive in a fast-paced, dynamic environment
- Computer literate and capability to use Microsoft Office Suite including Sharepoint